🖥️ IT Support Technician

Keeps computers, networks and users running — an entry point into IT that doesn't always require a degree.

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Career path map

This career 🖥️ IT Support Technician
Can lead to 💻 Software Developer🛡️ Cybersecurity Analyst

Typical Qualifications

MatricNational Diploma: Information Technology

Skills This Career Uses

CommunicationLinuxNetworkingProblem Solving

Milestones

  1. Learn computer hardware and operating system basics
  2. Learn networking fundamentals
  3. Get comfortable with Linux
  4. Practise troubleshooting and explaining fixes to users

Skills Gap

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