Web Support Assistant: Government Information Technology Services

The Northern Cape Office of the Premier is hiring a Web Support Assistant in Government Information Technology Services, based in Kimberley.

Minimum requirements

• National Diploma (NQF Level 6) in Information Technology, Computer Science, Information Systems, Web Development or Digital Technologies
• Website administration, ICT support or web content management experience is an advantage

Competencies and skills

• Client service orientation, communication, planning and organising
• Interpersonal skills, teamwork and time management
• Website administration principles
• Content Management Systems (CMS)
• Web-based applications and online services
• Basic database management
• ICT support processes
• Records management
• Information security and data protection
• Data capturing and database administration
• MS Office
• Internet and web technologies
• Basic troubleshooting and problem-solving
• Report writing

Key responsibilities

• Help update and maintain departmental websites, intranets and web portals
• Give first-line support on web-based applications and eGovernment systems
• Maintain database records and filing systems
• Provide basic technical support on websites, web services and online systems
• Help users navigate systems and features
• Respond to user queries and support requests
• Keep records of support requests, actions and resolutions

How to apply Email your application to wsagits2026@ncotp.gov.za
For attention: Ms K. Moremi

Use the new Z83 form (effective 1 January 2021), signed, initialled and dated. The form is available from any Public Service department or www.dpsa.gov.za. Mark the post title and reference WSA/GITS/2026 on the Z83.

Attach a detailed CV showing positions held, periods and key duties, plus three contactable referees. Complete Part A of the Z83 in full. Parts B, C and D may be marked N/A if they do not apply. Parts E, F and G need not be repeated if the CV already covers that information, except the Part F question on conditions that prevent re-appointment, which is compulsory for applicants seeking re-employment into the Public Service. Current public servants do not complete that section.

Late applications will not be accepted. Only shortlisted candidates must submit certified documents on or before the interview date. Shortlisted candidates must be available on the date, time and place set by the Department and will complete two pre-entry assessments: a practical exercise and an integrity assessment. Foreign qualifications must be evaluated by SAQA; proof is required only when shortlisted. Incomplete applications may be disqualified.

Enquiries
Ms T. Toloane — (053) 030 0752

Notes

• The Office of the Premier applies equal opportunity and affirmative action. Race, gender and disability status should be indicated to support Employment Equity reporting.
• Preference will be given to females, in line with the Office of the Premier’s Employment Equity targets.
• Women and people with disabilities are encouraged to apply.